Benefits

Enhance Productivity and Accuracy

When end users spend most of their time repeating manual processes, it not only reduces their efficiency, it lowers employee satisfaction and allows errors to be introduced into your business data and processes. ERMLive provides features that match the way that people work so that they can be more productive, escape repetitive tasks, and work with data accurately.

Multiple Deployment Options:

Users can access ERMLive either through Internet Explorer or as an embedded application within Microsoft Outlook. Using Microsoft standards, users operate within a familiar environment, thereby building confidence and acceptance.

Employee Self Service:

Capture information once and see it flow through the entire application, increasing visibility to employees and their managers.

Improved Communication:

Improve employee relationships and you will improve and enhance productivity. By residing within Microsoft Outlook, all communications relating to your employee resource are captured and stored in a single place empowering managers.

Presence Visibility:

Integration with Microsoft Office Communications Server empowers quick communication and collaboration. Users can now see who was online or offline, free or busy, and launch a Microsoft Office Communicator session without leaving ERMLive. This makes it even easier for teams to work together quickly whether they're in the same office or different geographical regions.

Microsoft Office Integration:

Whether generating extracts to Microsoft Excel, or mail merges with Microsoft Word, ERMLive is fully integrated to the Microsoft Office suite. With the ability to read data dynamically in Microsoft Excel, as that data is updated in the ERMLive database, the ability for users and managers to quickly and easily review financial information is unlimited.

Activity Synchronisation:

ERMLive provides the ability to track all activities relating to employee management in a single place. All activity types in ERMLive can be synchronised with Microsoft Exchange Server, making it easier for users and the organisation to track tasks and work being completed. Activity management significantly improves issues relating to compliance by allowing activities to be tracked, whether that is a phone call, an e-mail message or an appointment.

Business Rules That Fit:

ERMLive provides for any business rule and or calculation, to ensure that payments are accurate when relating to payroll, or that the right people are scheduled to work at the right times. Any rule can be configured according to the specific needs of your organisation, and more importantly within a model that provides for easy customisation as those rules change.

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Streamline Business Processes

Ensuring that processes surrounding your people are executed consistently and rapidly is an ongoing challenge for any organisation. ERMLive provides unprecedented access to design tools built for end users, power users, and administrators so that they can build solutions that streamline everyday processes and capture best practice in accordance with your organisation’s determined methodologies. In addition, compliance is becoming more onerous, and the ability to build the rules relating to these requirements significantly reduces the risk facing your organisation.

Windows Workflow Foundation

ERMLive makes it easier to unify your business and people-related processes with Microsoft's Windows Workflow Foundation, a set of tools and technologies for creating and integrating data and processes from your ERM solution with other Microsoft line of business systems.

Workflow Wizard

The ERMLive Workflow Wizard empowers end users to create workflows more quickly and easily with a visual design environment. Templates are provided for many common employee processes, and workflows can be launched from multiple entity types, including any that may have been created for your specific organisational requirements. Workflow tools include deep functionality to appeal to a range of users including those new to workflows as well as experienced power users.

Workflow Accessibility

End users can access workflow functionality and Microsoft office Outlook or through the ERMLive web client, giving even broader access to business automation tools. Workflows can be published to a shared library for others to find and use. This enable users to capture and share their business processes with others without requiring the intervention of the IT Department.

Automate Processes Unique to Your Business

Workflow flexibility includes a great number of actions that can be included within the workflow execution. Workflows support a wide range of default actions, and new actions can be quickly created to model your business’s unique processes. Form-based Configuration, multiple record types, and steep validation including escalation also provide additional capabilities within workflow design.

Dynamic Data Access for Workflow Design

The workflow forms designer gives users access to dynamic data so they can easily create workflows that provide rich contextual ERM data. Forms can be easily created that show data values based on live data in your ERM database. Incorporating dynamic data into workflows helps users deliver context sensitive relevance alongside workflow functionality.

Model and Track Multistage Processes

ERMLive workflow makes it easier to create multistage workflows such as a leave approval or candidate process. ERMLive also provides visibility into running workflow stages, enabling users to see and track the progress of any business process. End users can also see the status workflows that a running, giving them even great insight into their employees.

Provide Designer Tools for Any User

A variety of workflow design tools and methodologies are available to appeal to any kind of designer in your organisation. Wizard-based tools put workflow power the hands of end users, thereby providing a user-friendly and cost-effective environment for your processes to be modified in accordance with your business need.

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Powerful Reporting

There is no lack of data in any organisation. However turning that same data into actionable knowledge is often time-consuming and difficult. ERMLive provides access to the very best reporting tools, alongside new ways to work with the data and therefore helps you to get the most out of your employee information. Wizard driven tools enable end-users to create sophisticated reports without the assistance of the IT Department

Scheduled Reporting

Scheduled reporting allows your managers to gain insight on demand. Keeping up with changes in the employee repository is an ongoing challenge. Scheduled and recurring reports provide snapshots of the employee information as it evolves. On demand reporting provides employee data in real time, so that people can stay informed and do their job more efficiently and accurately.

Reporting Wizard

The ERMLive reporting Wizard enables users to create, share and use reports easily. The web based reporting Wizard provides simplified access to information, allowing users to work more independently and freeing IT staff to do other work. Users can also create and share personalised views and filters on reports to help them focus on information that is most relevant to the work and share insight with others.

Offline Reporting

Offline users can take advantage of reporting capabilities using synchronised data. Offline users can easily run reports against the locally synchronised data store on the client machine, and reports are republished in offline mode. Users have full access to reporting features, such as filtered views, helping them to be effective even when not connected to the ERM system.

Integrated Reporting Access Model

The ERMLive security model empowers users to access reporting more easily. Authentication is integrated with Microsoft Active Directory, meaning additional authentication mechanisms are not required for report access, thereby ensuring appropriate privacy, and again freeing up the IT department to concentrate on other tasks.

Advanced Find

ERMLive's integrated advanced find feature provides a wider view of your employee data. By building on data from anywhere in the ERM system, users can quickly create multiple views from information across multiple areas, such as performance management, exit interviews, and payroll and or rostering information as required. There are no limitations to the relationships that can be viewed between any of the data captured within ERMLive.

Dynamic Data Connections and Microsoft Office Excel

ERMLive supports dynamic data connections with office Excel spreadsheet software so users can work with ERM data using familiar productivity tools. Users can import dynamic ERM data into office Excel from ERMLive and refresh from live data allowing you to work using easily accessible controls and the Microsoft Office ribbon. This allows them to take advantage of the data analysis tools of Office Excel to work with the ERM data.

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Effectively Manage ERM

Any organisation simply cannot afford for their line of business applications, particularly those relating to payroll to suffer downtime. Downtime not only causes lost productivity and increased costs it can also severely impact employee confidence and satisfaction. ERMLive includes monitoring tools that give administrators insight into how the ERM system is functioning and diagnostic tools to help identify and resolve issues quickly and efficiently.

System Job Monitor

ERMLive gives administrators superior visibility into system and data management jobs. Process status viewers enable administrators to efficiently monitor the functioning of asynchronous processors including data imports, workflows and processes relating to payroll, rostering and human resources. This keeps administrators better informed as to the functioning of the ERM system and makes it easier to diagnose issues.

Monitoring and Diagnostics

With the available diagnostic tools, it is easier than ever to get a clear picture of how well the ERM system is running. Diagnostic tools provide administrators with a broad set of alerts and warnings to help detect and resolve issues with the ERM system, including detection of unsupported configurations before they result in outages.

Office Client Diagnostic Tools and Reports

ERMLive gives end-users new tools to diagnose and fix problems when working in Microsoft Office Outlook. The office client diagnostic tools and diagnostic reports empower users to test the common issues and, if the fix is available, to apply it with the click of a button.

Client Tracing and Troubleshooting File

With the advanced troubleshooting features of Microsoft Office Client Diagnostics, IT support professionals are better able to help end users resolve support issues. End users can enable tracing to assist with troubleshooting and can create a troubleshooting file for support staff so they have the right information to help solve problems fast.

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Improve Management Efficiency

Businesses look to their IT departments to deliver fresh and powerful capabilities while keeping costs under control. Centralised management, streamlined tools, and painless upgrades to ERMLive help improve the efficiency of IT so IT professionals can concentrate on strategic business initiatives.

Migration of Customisations

ERMLive helps preserve your existing investment in ERM technology with forward compatibility for customisations and configurations. All supported configurations, customisations, workflows, business rules and entities created in earlier versions of ERMLive will automatically upgrade to the next version. This helps you upgrade with confidence and eliminates the time and expense associated with recreating customisations.

Multiple environments

The ERMLive organisation import wizard allows a new organisation to be created in your development environment and easily ported to your production environment. When you upgrade server farms, you can quickly import your existing ERM environments to the new farm as well as import an organisation from any domain in your Microsoft active directory forest. This is particularly helpful, as multiple environments can easily and cost effectively be maintained, such as those for user acceptance testing, development and production, thereby significantly reducing risk while changes are considered to your environments.

ERMLive extends the portable application model, which supports the export and import of the entire ERM application for seamless migration to another ERM server. New security roles, workflows, Organisation settings, UI settings, and other metadata can all be imported and exported; making it easier for technical teams to move from development to testing to production or move the ERM installation to a new server.

Bulk User Add

ERMLive improves administrator productivity by streamlining the process for creating users. New users can be created in bulk. Tasks such as importing user information from the Microsoft active directory service, setting user roles, and assigning licenses can all be automated, greatly reducing the time and effort required to create new users and freeing up administrators to do other work.

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Availability, Performance and Scalability

Business must know that the ERM data will be available and up-to-date 24 hours a day, seven days a week. ERMLive provides significant functionality to ensure availability, performance and scalability so that your ERM data is available when it's needed without interruption.

Microsoft SQL Server Mirroring

Your payroll and human resources applications must be available to support business requirements without downtime or loss of data. An organisation simply cannot afford for their payroll system to go down. With support for Microsoft SQL Server Mirroring, ERMLive maintains a copy of its database so that in the event of a database failure you can switch databases automatically with minimal disruption.

Enhanced Performance

ERMLive delivers technologies that boost application performance. ERM has been tuned for better performance in wide area network environments, transferring only the data that needs to be transferred over slow connections. ERMLive uses asynchronous processing of transactions and other long-running tasks, minimising the impact on other core business applications.

Clustering and Load Balancing

ERMLive supports clustering and load balancing of all solution components, including Exchange Server, SQL Server Reporting Services, and Web services. Clustering allows you to scale your applications effectively so that you can support your user base and expand as your business grows.

Component Scalability

Because each business uses the ERM application differently, ERMLive allows for organisations to cluster ERM application services together to match the usage needs. For example, one organisation may make heavy use of workflow, what another may have complex roster requirements. Clustering the components and services your business uses most, to match your business needs, improves scalability and improves the responsiveness of your ERM application.

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